DISCLOSURES:

IMPORTANT NOTICE: By accepting these Terms of Service and using the products and services provided to you, you are bound by the terms and conditions listed hereafter and any wireless carrier “Service Agreement”, “Acceptable Use Policy”, or related document which governs a user’s responsible use of network resources and services as referenced by the wireless carrier on their website. Additional terms and conditions may also apply. A minimum summary is referenced below for your benefit.

Service Available for US Residents Only

1. SERVICE DESCRIPTION

1. You (“you” or “Member”) are being provided an Internet access service (“Service”). You are not being provided with any applications (such as Internet telephone or cable TV) that might be provided with INTERNET service by other vendors. We are not involved in the creation or provisioning of the Service. The Provider provides the Service over its wireless network, using cell sites and frequencies licensed by the FCC. The Service is not available in all locations, and you will only be able to access the Service when within the operating range of the Provider’s network, which may change from time to time in the sole discretion of the Provider. The Service may be disrupted or unavailable from time to time due to maintenance, emergencies, inclement weather or other factors outside of our control, or any of our partners’ control. The Service and the related equipment needed to use the Service (“Equipment”) may not function in the event of a power failure or disruption, and you may be required to reset or reconfigure your modem or other hardware to use the Service thereafter. We and our partners assume no liability regarding any failure or lack of performance of the Service.
2. Use of the Service is subject to the Provider’s then-current(i) acceptable use policy (the “Provider AUP”) and incorporated herein by reference; and (ii) end user terms and conditions (the “Provider T&C”). The Provider reserves the right to change its AUP or T&C at any time.
3. THE SERVICE MAY BE SUBJECT TO USAGE LIMITS ESTABLISHED BY THE PROVIDER, WHICH ARE NOT CONTROLLED BY US OR ANY PARTNER AND ARE SUBJECT TO CHANGE. WE MAY NOT RECEIVE ADVANCE NOTICE OF ANY SUCH CHANGES FROM THE PROVIDER AND IN SUCH CASES WILL NOT BE ABLE TO GIVE YOU ADVANCE NOTICE THEREOF.

2. MODEM OWNERSHIP AND USAGE AGREEMENT

2.1 OWNERSHIP OF MODEMS

All modems provided by TITANS Network (hereinafter referred to as “the Company”) remain the sole and exclusive property of the Company unless otherwise stated in this agreement. Customers are granted a limited, non-transferable license to use the modem solely for the purpose of accessing the Company’s services. The modem may not be sold, leased, rented, transferred, or otherwise distributed without the prior written consent of the Company.

Customers who subscribe to a 12-month subscription plan and choose not to renew their subscription must return the modem to the Company within 14 days of the end of their subscription term or they will incur a $495 equipment fee, which will be charged to the payment method on file.

Customers on a 24-month subscription plan who do not renew their subscription must return the modem to the Company within 14 days of the end of their subscription term and or they will incur a $248 equipment fee, which will be charged to the payment method on file.

Customers who complete a 36-month subscription plan and choose not to renew their subscription may retain the modem at no additional cost, and ownership of the device will transfer to the customer upon completion of the full term.

Customers must complete a minimum of 3 years’ total service to avoid incurring any equipment fees. The 3 years may be completed in any combination of subscription terms available. (Example: Customer may choose to subscribe to the 12-month subscription for 3 consecutive terms).

The return of equipment must follow the instructions provided by the Company at the time of non-renewal. Customers are responsible for any damage beyond normal wear and tear.

See Section 3.1 for the Return Policy and Section 4.1 for the Cancellation Policy.

2.2 MODEM ACTIVATION

Customers are required to activate their modem within 14 days of delivery. Failure to activate within this timeframe may result in collection actions and legal consequences, including reporting the outstanding issue to credit bureaus which could negatively impact the customer’s credit score. Additionally, fees will be assessed as part of the collection process.

2.3 RIGHT TO RECLAIM EQUIPMENT

Termination of Service: Upon cancellation or termination of the customer’s internet service, by the Company.

Non-Renewal: If a customer does not renew service before completing a 3-year total term .

Non-Payment: In the event of overdue or unpaid invoices, after proper notice has been given to the customer.

Violation of Terms: If the customer breaches any terms or conditions set forth in this agreement.

Equipment Condition: If the modem is damaged, malfunctioning, or otherwise not operating as intended.

The Company will provide notice to the customer prior to reclaiming the equipment, and arrangements will be made for the customer to return the modem within a designated period. Failure to return the modem may result in additional charges or legal action.

2.4 MAINTENANCE AND SUPPORT

Customer Responsibilities: In the event of any issues or malfunctions with the modem, the customer is required to promptly contact the Company’s support team. The Company will provide the necessary troubleshooting steps and, if required, repair or replacement services to restore optimal performance of the internet service.

The Company’s obligation to maintain and support modems is subject to the condition that the customer adheres to all terms of service, including timely payments and proper use of the equipment.

2.5 SECURITY AND PRIVACY

All modem interactions and data transmissions are governed by TITANS Network’s privacy and security protocols. Customers must not attempt to modify or bypass security features of the modem, as doing so may compromise the integrity of the network and result in immediate termination of service.

3. 14-DAY RETURN POLICY

3.1 RETURN POLICY

TITANS Network: Network-In-A-Box is covered by a 14-Day Return Policy. This return period begins on the date the equipment is marked as delivered by the shipping carrier and is subject to a $50 Equipment Restocking Fee that will be subtracted from the refund amount due.

Please note that the 14-Day Return Policy period is not a free trial. All invoices remain due and payable in accordance with the billing terms set forth in the applicable sections of this Agreement.

If the Equipment (modem) does not meet the customer’s expectations, a refund of the Subscription Plan will be issued upon a successful return to the TITANS Network Internet Return’s Processing Center.

Equipment returned outside of the 14-Day Return Policy period is not eligible for a refund. Additionally, if the modem is not returned in an acceptable condition, even within the 14-day return period, a refund may not be granted and additional fees, including the full retail cost of the modem, will be assessed.

Please note that shipping charges are not refundable.

3.2 RETURN PROCESS

To initiate the return process with TITANS Network, customers are required submit a ticket via the Client Portal or send a detailed email of the request to support@titansnet.com.  A Customer Service Agent will assist by providing detailed Return Merchandise Authorization (RMA) instructions and guidance on the return process.

Upon request, you’ll receive a link to a return form. After submitting the form, an e-sign document will be sent via email. The e-sign document must be signed to confirm the return and to receive a prepaid return label for the TITANS Network modem. If the e-sign document is not signed, the return will be considered invalid. Please ensure all steps are completed to finalize the return.

The return can only be completed once the equipment has been returned and processed at TITANS Network using the provided prepaid label. The tracking information confirms that the equipment has been received. The customer is responsible for the modem until it’s back in the Company’s possession. Customers have 14 days to return the TITANS Network modem. If the modem is not returned within the 14 days service will continue, and no refund will be processed.

If the return is processed successfully within the 14-days period and modem is in original packaging and working condition with no visible scratches, a $50 equipment restocking fee will be applied to all modems returned.

Important Steps:

Do not ship any equipment back without first contacting TITANS Network and receiving RMA instructions. You may incur additional fees, up to the full retail value of the modem, for returning an unauthorized cancellation.

RMA numbers must be included with all returns. Shipments without an RMA number will not be accepted.

Failure to follow the formal return process may result in delays and additional fees.

3.3 RETURN REFUNDS

Please allow 5-7 business days for TITANS Network to process the returned modem and verify its condition. Refunds may take up to 14 days to reflect on your original payment method.

4. CANCELLATION POLICY

4.1 CONTRACT CANCELLATION TERMS

No cancellations and no refunds are permitted after the initial 14-Day Return Policy for any subscription term offered.

Please section 2.1 for policies regarding non-renewal and applicable equipment fees.

5. RENEWAL POLICY

5.1 RENEWAL PROCESS

All TITANS Network subscription contract plans are based on 12-month, 24-month or 36-month plans. Customers will be sent a renewal billing notice 30 days prior to the end of their subscription contract. Customers will continue to use the existing equipment already in their possession.

Customers must renew their subscription by the renewal date to continue service. If payment is not received by the renewal date, service will be suspended. Customers have up to 14 days to reinstate service and will be charged a $100 reinstatement fee once the chosen subscription contract plan is paid for.

5.2 NON-RENEWAL PROCESS

If a customer chooses not to renew their initial contract, they must initiate the non-renewal process by emailing support@titansnet.com. A Customer Service Agent will confirm non-renewal of the contract and provide a return label for the customer to return the equipment if applicable based on initial contract terms stated in section 2.1. Customers must return the equipment within 14 days of the end of their contract, or they will be charged for the equipment based on the modem ownership section in 2.1 of this agreement.  

5.3 RETURN OF EQUIPMENT

Upon non-renewal, customers are required to return all modems, if applicable, and related equipment in good working condition. The return process includes the following steps:

Packaging: The modem and all accessories must be securely packaged to prevent damage during shipping.

Shipping: The equipment must be shipped to the designated Company address using a tracked shipping method. In most instances, the Company will provide a prepaid return label.

Confirmation: Customers are responsible for providing proof of shipment and ensuring the equipment is received by the Company.

Failure to return the equipment in a timely manner or in good working condition may result in additional fees as outlined in the Company’s Return Policy.

6. FEES, COLLECTIONS AND DISPUTES

6.1 BANK FEES

Under no circumstances will the Company be held liable for fees incurred by the Customer’s financial institution. Customers are responsible for the accuracy of the financial institution information provided and to ensure that there are sufficient funds to cover the amount charged by Titans Network. Company will attempt to collect the full subscription amount owed daily until it is successfully collected.

6.2 DEBT COLLECTION

Company reserves the right to transfer outstanding balances, including unpaid services or unreturned/damaged modems, to a third-party debt collection agency. Personal data will be shared with the agency solely for debt recovery purposes. If the modem is not returned in satisfactory condition, the customer will be charged the full retail value for replacement. Additional fees may be assessed once the debt is transferred to collections, and failure to resolve the balance may negatively impact the customer’s credit score through reporting to credit bureaus.

6.3 CREDIT CARD CHARGEBACKS & DISPUTES

If we charge your registered payment method for a valid subscription or modem-related cost under these Terms, and your bank or payment provider initiates a Chargeback due to a dispute, Titans Network reserves the right to suspend your service until the chargeback is reversed or resolved.

We will provide all relevant customer data—including order details, tracking information, communication history, payment fingerprints, and usage data—as evidence to support our case with the bank.

If you owe subscription payments or modem replacement costs for unreturned or damaged equipment, your account will be referred to a third-party collection’s agency, which may negatively impact your credit score. In addition, customers with unresolved chargebacks may be permanently restricted from making future purchases with TITANS Network until the dispute is fully resolved and all outstanding balances are cleared.

6.4 DISPUTE FEES

Any billing disputes initiated through a financial institution may result in the immediate cancellation of your subscription plan and account for which the disputed funds were withdrawn. A non-refundable chargeback fee of $25.00 will be applied for each dispute filed.

If you choose to return as a customer in the future, all outstanding fees, including the chargeback fee, must be paid before your service can be reactivated. Titans Network reserves the right to deny future service until all disputes are resolved, and balances are cleared.

6.5 DISPUTE PROCESS

If you dispute any charges through your financial institution or credit card provider, Titans Network reserves the right to provide all necessary information to resolve the dispute. This may include, but is not limited to:

Customer emails, agreements, and order details

Communication history, including support tickets, live chat logs, and phone recordings (if available)

Device tracking and usage information

By using our services, you authorize Titans Network to disclose this data to your financial institution to assist in their investigation. This ensures transparency and helps expedite the resolution of the dispute.

7. REDRESS OPTION

If you have a complaint or concern about the Service, please reach out to us at support@titansnet.com so we can work toward a resolution. TITANS Network is committed to addressing disputes promptly and transparently. This process governs dispute resolution and ensures that all efforts are made to resolve issues amicably.

If further resolution is required, both parties agree that any disputes will be handled in accordance with the procedures outlined in these Terms of Service.

8. CONGESTION MANAGEMENT

We do not own, operate, maintain, or control the Service, and do not engage in network congestion management practices. The Provider uses network congestion management practices that may interfere with the speed or the availability of your Service. You should review the Provider’s disclosures for the network congestion management practices that may affect your use of the Service, including descriptions of congestion management practices; types of traffic subject to practices; purposes served by practices; practices’ effects on end-users’ experience; criteria used in practices, such as indicators of congestion that trigger a practice, and the typical frequency of congestion; usage limits and the consequences of exceeding them; and references to engineering standards, where appropriate.

9. SPEED OF SERVICE

Speed rates, which describe the rate at which data is transmitted on the network, depend upon the cellular service coverage and equipment capabilities. The maximum speed for the service is stated under optimal conditions and may vary significantly.

Plans may also have speed limits imposed by the network provider. TITANS Network does not offer, disclose, or guarantee minimum speeds. All subscription plans are provided on an AS IS basis and throughput speeds are not guaranteed.

Availability of service may vary and the speed of data may be reduced by things such as data usage; proximity to and availability of service from your local tower; the number of users using the network; and overall traffic or congestion in the area. Speeds and service could be disrupted or become unavailable from time to time due to maintenance, modifications, or repairs of the Provider’s infrastructure; emergencies; inclement weather or environmental changes; power outages; and other factors outside of our control or any of our Partner’s control.

10. DATA LIMITATIONS

Service with TITANS Network includes unlimited data on T-Mobile-certified Modems with any TITANS Network Business Plan while within the C-band coverage area.

Data limitations may vary at the discretion of the providing network, and service may be subject to usage limits established by the Provider.

Prohibited applications include, but are not limited to, continuously streaming video, public/Guest Wi-Fi, and web hosting systems.

TITANS Network is not responsible for changes to the network made by the providing carrier and has no control over possible network optimization changes enforced by the Provider. All offers, content, promotions & prices listed today are subject to change without prior notice.

11. APPLICATION-SPECIFIC BEHAVIOR

We do not own, operate, maintain, or control the Service, and do not engage in the blocking or rate-control of specific protocols or protocol ports, nor do we modify any protocol fields or inhibit or favor any applications or classes of applications. The Provider may engage in one or more of those activities. You should review the Provider’s disclosures for application-specific practices by the Provider that may affect your use of the Service.

12. TECHNICAL SUPPORT

Technical Support is offered on all TITANS Network internet devices and subscriptions. Support may include shipping a replacement device. All Shipped Replacement devices will include a pre-prepaid shipping label for the return of the non-working unit, if applicable. Our technical support staff is not trained to, has no obligation to and will not assist you in installing and/or troubleshooting third-party modems, network cards, routers, complex network configurations or telephone lines, nor will they provide any technical assistance or support for any third-party Software. TITANS Network is not responsible for connection problems due to a computer that is infected with viruses, spyware or malware. It is the member’s responsibility to initiate and be available for technical support during TITANS Network’s hours of operation. If a member wishes to utilize TITANS Network’s technical support, the member must be available to help troubleshoot the connection or computer setup. TITANS Network does not provide on-site technical support. Customers should understand and agree that any technician or other person dispatched to troubleshoot equipment that is not an employee or agent of TITANS Network and TITANS Network is not liable for any damages, costs or expenses relating to or arising from any acts, errors or omissions by any such technician or other person.

13. PRODUCT DESCRIPTION AND SIZE

Please be aware that all photos of any products sold on TITANS Network are for illustrative purposes only. Although we use reasonable efforts to ensure that our products are almost entirely like the photos offered on our Website, it is possible that some photos shown on our Website may not be entirely representative of the actual product in appearance. You may receive a used and/or refurbished TITANS Network modem. We quality check, test and verify each modem that is shipped. The quality of your modem will be equivalent to a brand new modem. All modems are the property of TITANS Network.

14. DEVICE ATTACHMENT RULES

The equipment used to access our service must be the original equipment provided by us to be used during the duration of your account with the Company. We will pass through or otherwise provide the warranties and technical support offered by the manufacturer and/or the Provider (if any).

15. PRIVACY POLICIES

We do not own, operate, maintain or control the Service and do not have network management practices that entail the inspection of network traffic. We do not store personally identifiable traffic information, we do not provide personally identifiable traffic information to third parties or use that information for non-network management purposes. The Provider uses or may use network management practices that entail the inspection of network traffic; storage of network traffic data; and use of network traffic data for non-network management purposes, including disclosure of such traffic data to third parties. The current Provider discusses these matters generally in its “Open Internet Information”, which refers to the providers generally applicable privacy policies that may be viewed online at their site.

16. SECURITY

We do not own, operate, maintain, or control the Service, and do not take any measures to assure the security of your use of the Service or the security of the network. The Provider may take action to guard your security in the use of the network and to safeguard the network. Please refer to the Provider’s open internet disclosures for additional information.

17. INSTALLATION

TITANS Network does not provide professional installation for its products/services. If a customer requires a Professional Installation, it is their own responsibility to hire a third-party technician. Alarm systems, special configurations, or special applications may require a professional installation or additional equipment not available through TITANS Network. TITANS Network may not provide nor is responsible for any special equipment not purchased through TITANS Network.

18. LIMITATIONS OF SERVICE

If you have not purchased a dedicated subscription service(s), you are not permitted to use your account to continually connect to the Internet for web/ftp/mail or other services. Unlimited accounts are not dedicated accounts and do not provide for fixed connectivity of unlimited duration. TITANS Network reserves the right to disconnect users for excessive or exorbitant usage. TITANS Network and the cellular service providers have implemented an abuse prevention and a fair use program and have the discretion to apply network management techniques, de-prioritization, and other management tools to monitor and disconnect any user who abuses the policy and remains connected for excessive periods through implementing improper techniques or otherwise violating TITANS Network’s policies. These parameters may be changed at any time at TITANS Network’s discretion. If you require a dedicated connection, you should notify TITANS Network.

19. EXCESSIVE USAGE

TITANS Network customers are expected to use the service responsibly and in accordance with the guidelines established by our network providers. Excessive usage includes, but is not limited to, continuous streaming, public guest Wi-Fi usage, web hosting systems, or other activities that place undue strain on the network.

In the event a customer breaches these terms, TITANS Network reserves the right to suspend or terminate service. Further actions may include billing adjustments and referral to collections for any unpaid fees or equipment costs associated with the breach.

20. CIRCUMSTANCES BEYOND TITANS NETWORK CONTROL

TITANS Network will not be liable for delays, damages or failures in performance due to causes beyond its reasonable control, including, but not limited to, acts of a governmental body, acts of God, acts of third parties, fires, floods, strikes or other labor-related disputes, of other things we do not control, or an inability to obtain necessary equipment or subscription plans.

21. TERMINATION

We may terminate this Agreement with you, and or any services we provide, at our discretion, at any time, or if we determine that you, or any user of your service, (1) have violated any applicable laws while using our Platform; (2) have violated any portion of this Agreement or any of our Platform policies; (3) if we believe that any of your current or future actions may legally harm TITANS Network, our business interests or a third party, at our discretion. (4) lie or steal from us (5) fail to pay your bill, or have a history of billing issues with TITANS Network (6) (a) harass, threaten, or use vulgar, or inappropriate language toward our representatives; (b) “spam,” or engage in other abusive messaging or calling; (7) modify or tamper with, in any way, a device that is property of TITANS Network; or (8) engage in any detrimental behavior including, but not limited to, data abuse, torrenting or other forms of misuse of any services offered by TITANS Network. Where we have terminated this Agreement with you at our discretion, where you have any ongoing subscriptions, we may refund you a prorated portion of any unused subscription fees that have been paid for. In the event of termination, we will strive to provide you with a timely explanation; however, we are not required to do so.

22. TERMINATION BY CELLULAR SERVICE PROVIDER

If, in the Cellular membership Provider’s sole discretion, (a) a member is in breach of the Acceptable Use Policy; (b) a member’s use of the membership is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the membership, the Wireless Service Provider and/or it’s partners’ servers or other equipment, or the use and enjoyment of other users; (c) a member acts in an abusive or menacing manner when dealing with The Cellular Service Provider’s technical support staff, customer service staff or any other of the Wireless Service Provider’s employees or representatives; (d) the Cellular Service Provider receives an order from a court to terminate a member’s service; or (e) the Cellular Service Provider for any reason ceases to offer the membership, then the Cellular Service Provider at its sole election may terminate or suspend such member’s service immediately without notice. For a termination in accordance with this paragraph, the member remains liable for all unpaid fees and other charges accrued or otherwise payable under the terms of this Agreement, any equipment charges set forth herein, if applicable.

23. DISPUTE RESOLUTION

The parties hereto shall initially attempt to resolve all claims, disputes or controversies arising under, out of or in connection with these Terms of Service by conducting good faith negotiations amongst themselves. If the parties hereto are unable to resolve the matter following good faith negotiations, the matter shall thereafter be resolved by binding arbitration and each party hereto hereby waives any right it may otherwise have to the resolution of such matter by any means other than binding arbitration pursuant to this Section 26. Whenever a party shall decide to institute arbitration proceedings, it shall provide written notice to that effect to the other parties hereto. The party giving such notice shall, however, refrain from instituting the arbitration proceedings for a period of sixty (60) days following such notice. During this period, the parties shall make good faith efforts to amicably resolve the claim, dispute or controversy without arbitration. Any arbitration hereunder shall be conducted in the English language under the commercial arbitration rules of the American Arbitration Association. Any such arbitration shall be conducted in Newport Beach, CA by a panel of three arbitrators: one arbitrator shall be appointed by each of party; and the third shall be appointed by the American Arbitration Association. The panel of arbitrators shall have the authority to grant specific performance. Judgment upon the award so rendered may be entered in any court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement. In no event shall a demand for arbitration be made after the date when institution of a legal or equitable proceeding based on the claim, dispute or controversy in question would be barred under this Agreement or by the applicable statute of limitations. The prevailing party in any arbitration in accordance with this Section 23 shall be entitled to recover from the other party, in addition to any other remedies specified in the award, all reasonable costs, attorneys’ fees and other expenses incurred by such prevailing party to arbitrate the claim, dispute or controversy.
These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

24. LIMITATION OF LIABILITY

To the maximum extent permitted by law, TITANS Network and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or related to your use of or inability to use the service, even if we have been advised of the possibility of such damages.

25. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TITANS Network, its officers, directors, employees, and agents from any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

• your use of and access to the Service,
• your violation of any term of these Terms of Service,
• or your violation of any third-party right, including without limitation any intellectual property or privacy right.

26. FORCE MAJEURE

TITANS Network shall not be liable for any failure or delay in performance due to causes beyond its reasonable control. Such causes include, but are not limited to, acts of God, natural disasters, war, terrorism, labor disputes, power or internet outages, equipment failures, or actions of any governmental body.

27. WARRANTY DISCLAIMER

The Service is provided on an “as is” and “as available” basis. TITANS Network makes no warranties, express or implied, and hereby disclaims all implied warranties including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. No oral or written advice or information provided by TITANS Network shall create a warranty.

28. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

29. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You hereby consent to the exclusive jurisdiction of the state and federal courts located in California for any disputes not resolved through arbitration.

30. ELECTRONIC COMMUNICATIONS CONSENT

By using TITANS Network services, you consent to receive all agreements, notices, disclosures, and other communications from us electronically, including via email, portal messages, or other digital methods. You agree that such electronic communications satisfy any legal requirement that such communications be in writing.

31. RIGHT TO MODIFY TERMS

TITANS Network reserves the right to update or modify these Terms of Service at any time. When changes are made, we will provide notice by updating the Terms on our website or through direct communication. Your continued use of the Service after such updates constitutes your acceptance of the modified Terms.

32. SURVIVAL OF TERMS

Any provisions of these Terms that by their nature should survive termination—including but not limited to payment obligations, indemnification, limitations of liability, dispute resolution, and governing law—shall remain in full force and effect after termination of your use of the Service.

33. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without prior written consent from TITANS Network. We may assign our rights and obligations under these Terms without restriction.

34. ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and TITANS Network concerning the Service, superseding any prior agreements, whether oral or written, between you and TITANS Network.