Privacy Policy
PRIVACY POLICY
Effective Date: July 2026
TITANS Network is a brand of Global Telecom Engineering, Inc. (“Global Telecom,” “TITANS Network,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when you visit www.titansnet.com, purchase our products, request information, or interact with our services.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Company name
- Job title
- Email address
- Telephone number
- Billing and shipping addresses
- Payment information
- Account credentials
- Support requests
- Product registration information
- Information submitted through contact forms
- Communications with our sales or support teams
We may also automatically collect information including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on our website
- Referral source
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process product orders
- Deliver products and services
- Create and manage customer accounts
- Provide technical support
- Respond to inquiries
- Process warranty requests
- Improve our products and website
- Provide access to customer portals
- Manage reseller relationships
- Send invoices and billing notifications
- Detect fraud and protect our systems
- Comply with legal obligations
- Send product updates, newsletters, or marketing communications (where permitted by law)
Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
We may use third-party analytics providers such as:
- Google Analytics
- Microsoft Clarity
- LinkedIn Insight Tag
- Other marketing analytics providers
You may disable cookies through your browser settings; however, portions of the website may not function properly.
Information We Share
We do not sell your personal information.
We may share information with trusted service providers that assist us with:
- Payment processing
- Shipping and fulfillment
- Customer support
- Cloud hosting
- CRM systems
- Marketing automation
- Website hosting
- Analytics services
- Device management platforms
- Warranty administration
These providers are contractually required to safeguard your information.
We may also disclose information:
- To comply with legal obligations
- To respond to lawful requests
- To enforce our agreements
- To protect our rights or property
- In connection with a merger, acquisition, or sale of assets
Business Customers
TITANS Network primarily serves business customers, resellers, distributors, wireless carriers, and enterprise organizations.
Information submitted on behalf of an employer or business account may be shared with authorized administrators within that organization.
Communications
We may send:
- Order confirmations
- Shipping notifications
- Account notices
- Billing communications
- Product updates
- Security notifications
- Support communications
If you opt into marketing communications, you may unsubscribe at any time using the unsubscribe link or by contacting us.
Data Retention
We retain personal information only for as long as necessary to:
- Provide products and services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
When no longer required, information is securely deleted or anonymized.
Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
These measures include:
- SSL/TLS encryption
- Secure cloud infrastructure
- Access controls
- Password protection
- Employee confidentiality requirements
- Network monitoring
- Secure payment processing
While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
Third-Party Websites
Our website may contain links to third-party websites, including carrier partners, distributors, manufacturers, and social media platforms.
We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting personal information.
Children's Privacy
Our website is intended for business users and individuals over the age of 18.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will promptly delete it.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Delete certain personal information
- Restrict processing
- Object to certain uses
- Request data portability
- Withdraw consent where applicable
California residents may also have rights under the California Consumer Privacy Act (CCPA/CPRA).
To exercise these rights, contact us using the information below.
International Visitors
Our business operates primarily in the United States.
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will revise the Effective Date and post the updated version on this page.
Continued use of the website after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
TITANS Network
A Brand of Global Telecom Engineering, Inc.
2020 Main St. Suite 1130
Irvine, CA 92614
Email: [email protected]
Website: www.titansnet.com